"I am writing to express my appreciation for all of your hard work in working with me with regards to all my real estate needs throughout the years. I felt that you have always given me your thorough attention and you have consistently showed me your expertise in buying, selling and leasing properties. Throughout each of my transactions, you were consistently calm and friendly, and accommodating to my changing needs. I am also grateful for the additional references you have in the architectural and construction fields. I wanted to be sure that you were aware of how much I value and appreciate your efforts on our behalf. I truly feel that you treat my real estate holdings like they are your own."